Policy

Shipping policy

Last Updated: May 12, 2026

Processing Time
Orders are processed within 1–3 business days.

Shipping Methods
We ship via USPS, UPS, or FedEx, depending on location and availability.

Delivery Time
Estimated delivery is 3–7 business days after shipment.

Shipping Restrictions

Due to state regulations and payment processor compliance requirements, certain hemp-derived products cannot be shipped to specific states. Orders placed from restricted areas will be canceled and refunded automatically.

THCA Product Restrictions

THCA products cannot be shipped to the following states:

  • Arkansas
  • Idaho
  • Minnesota
  • Oregon
  • Rhode Island

Delta-8 THC Product Restrictions

Delta-8 THC products cannot be shipped to the following states:

  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Georgia
  • Hawaii
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Massachusetts
  • Mississippi
  • Montana
  • Nevada
  • New Hampshire
  • New York
  • North Dakota
  • Oregon
  • Rhode Island
  • South Carolina
  • Utah
  • Virginia
  • Vermont
  • Washington
  • West Virginia

Age Requirement
All shipments are intended for adults 21+.

Lost or Delayed Packages
Earthly is not responsible for delays caused by carriers. If your package is lost, please contact us for assistance.

Discreet Packaging
All orders are shipped in discreet packaging for privacy.